Please note that we will be closed on Bank Holiday Monday August 28th. If you have an emergency situation, please contact 02920 41 51 61 for instructions.


ACJ Properties has launched a new rent guarantee service to help safeguard landlords from losing out on rental income.

For most landlords, receiving regular rental income is vital, particularly if there is a mortgage on the property. If tenants fail to pay, ACJ’s rent guarantee service not only pays the rent on the same expected payment day for the Landlord, we also offer help with legal expenses for costs relating to property possession and other disputes that can result from renting out your property, such as the eviction of squatters.

If the Landlord has to gain possession of the Property due to non-payment of rent, once possession has been granted, ACJ will pay 50% of the rent whilst the property is being advertised for a new tenant.

Jason Whiteley, Client Liaison Manager at ACJ Properties commented:  “No matter how careful the tenant vetting procedure is, problems with unpaid rent can still arise.  Tenants may find that their circumstances change significantly, such as losing a job or being unwell and they may be unable to fulfil their original commitments. Landlords still need to earn an income or keep up with monthly mortgage payments. Our optional rent guarantee service gives landlords peace of mind that any unpaid rent will still be paid whilst tenants are living in the property.”

For further information on our rent guarantee service, please contact Jason Whiteley on 029 20 41 51 61



ACJ Propertijason pices has appointed Jason Whiteley as Client Liaison Manager. Jason has joined ACJ from Allen & Harris in Penarth , where he covered the lettings market in and around the Vale of Glamorgan for the past three years as Branch Manager.

Head of Lettings at ACJ, Sarah Plumley said “We are delighted to welcome Jason to the ACJ team. Jason has a wealth of experience in the local rental property market that I am sure our staff and customers will benefit from”.

Jason commented “I am thrilled to have joined ACJ and look forward to assisting landlords with their existing and potential investment properties in and around the Vale of Glamorgan and Cardiff.”

If you would like to speak to Jason about an investment property, please telephone 029 20 41 51 61.


Please note that we will be closed over the May Bank Holidays. If you have an emergency situation, please contact 02920 41 51 61 for instructions.


Happy Easter to all of our customers! Over the Easter period, please note our revised opening hours:

Good Friday April 14th – Closed

Saturday 15th April – open 9am until 4pm

Easter Monday 17th April – Closed

If you require any urgent assistance during this period, please contact the office on 029 20 41 51 61 for instructions. You may also find some useful information here




The legislation that introduced landlord and agent registration and licensing came into force on the 23 November 2015 and allowed one year for compliance.

The enforcement powers within the legislation have now been activated. This means that Rent Smart Wales and its Local Authority partners across Wales can now take action. Failure to comply with the legislation is now an offence.

Landlords who are not involved in setting up tenancies and managing their rental properties do not need a licence; however, they must use a licensed letting agent and register as a landlord. The registration fee is £33.50 for online applications.

Letting agents and Landlords who are involved in the day to day management of residential rental properties in Wales are required to complete a training course and obtain a licence to continue the management of a rental property in Wales. The landlord licence fee is £144 for online applications, plus the cost of the training course.

If you have not yet complied with the legislation by either registering and licensing as a landlord, or registering and using a licensed managing agent, you should not delay any further. Please visit for more information. If you have already registered but you are unsure if your current managing agent is licensed, you can check the register here

Please note that there are several consequences of not complying with this legislation. These include:

  • Fixed Penalty Notices
  • Rent Repayment Orders
  • Rent Stopping Orders
  • Criminal Prosecutions and Fines
  • Unable to serve a Section 21 notice for possession of the property until full compliance with the legislation is achieved.

If you have anRSW Approved course logoy questions regarding Rent Smart Wales registration and licensing, please contact us at

or telephone 029 20 41 51 61


Merry Christmas to all of our customers! Over the Christmas period, please note our revised opening hours:

Thursday 22nd December 9am – 4pm

Friday 23rd December 10am – 4pm

Saturday 24th, Monday 26th and Tuesday 27th December – Closed

Wednesday 28th December– Fri 30th December, normal office hours (9am -5.30pm)

Saturday 31st December – Monday 2nd January – Closed

If you require any urgent assistance during the festive period, please contact the office on 029 20 41 51 61 for instructions. You may also find some useful information here




ACJ Properties have acquired a rented property portfolio from the recently closed Meadowvale Estate Agents in Penarth.

The previous owner of Meadowvale Estate Agents, Susan Burston, decided to close the business to allow her to focus on her other business interests, including running a Bed and Breakfast. Sue said “once I had made the decision to close the business, it was extremely important to me that my customers would be looked after by a fully licensed letting agent. Having had several discussions with Sarah at ACJ over the last few months, I am confident that customers will receive a very high standard of service and that ACJ are the best placed agent to continue the management of these properties.”

Sarah Plumley, Head of Lettings at ACJ commented, “We are delighted to have acquired this portfolio which fits with our strategy for growth in the Vale of Glamorgan and Cardiff. Customers of Meadowvale can be assured of our fully licensed status with Rent Smart Wales and we look forward to providing a great service to all landlords and tenants.“

If you have a lettings business for sale or would like to enquire about our services, please contact Sarah Plumley on 029 20 41 51 61.


There is just 6 weeks to go until the compulsory registration and licensing deadline for landlords and agents in Wales, called Rent Smart Wales. It has been confirmed that as of Thursday 13th October 2016, ACJ Properties is the only licensed letting agent based in the Vale of Glamorgan.

After the 23rd November 2016, it will become an offence to operate as a landlord or letting agent in Wales without a registration or licence. Landlords must ensure that the person or company they appoint to carry out letting and management work on their behalf is licensed.

ACJ manages properties throughout Cardiff and the Vale of Glamorgan. Landlords who select our managed service can be assured that all they need to do is register their property with Rent Smart Wales by the 23rd November 2016 and ACJ will take care of the rest.

For more information, please contact us at or visit


ACJ properties DSCN0820has appointed Sarah Plumley as Head of Lettings. Sarah has 12 years experience in the industry and joins ACJ from Peter Alan where she spent 3 years as the Lettings Operations Manager. Prior to this, Sarah ran an independent letting agency, Pinnacle Letting Agents. Sarah grew up in Penarth and will be based in the ACJ Penarth office, responsible for all lettings staff and the management of a large and growing property portfolio.

Anthony Jones, Director at ACJ stated that the current, very experienced lettings team will benefit enormously, as will our landlords and tenants from the fresh thinking and leadership that Sarah will provide. In response, Sarah commented “I am thrilled to be joining the team at ACJ and will be looking at how we can further enhance the already excellent service offered to landlords, tenants and investors. November 2016 will bring some of the most important changes seen in the industry, with the introduction of compulsory registration and licensing for all landlords and agents in Wales. I look forward to working with such a professional and experienced team on assisting landlords with this process.